mHUB is seeking to bring on a high-performing chief of staff to support the organization’s rapid scale-up and champion mHUB’s internal processes, culture, and values. We are seeking an individual that has previous experience working in a fast-paced, entrepreneurial environment and possesses strong people, leadership, and operational skills with demonstrated success in building high-performance organizations. The role offers a wide range of professional experiences across early-stage entrepreneurship, corporate innovation, venture capital, real estate, and economic development.

Position Summary

The chief of staff is responsible for the support and execution of the Chief Executive Officer’s strategic plan and related priorities both in terms of providing strategic guidance and driving/supporting the implementation of key initiatives. This is an internal- and- external-facing role that will drive future growth and operational efficiency across mHUB’s three business units – the non-profit incubator, outsourced R&D consultancy, and accelerator and venture fund – and will support new initiatives to expand resources for DEI and other community engagement programming. This position will report directly to the Chief Executive Officer of mHUB and Managing Partner of the Product Impact Fund and will provide additional direct support to the Chief Operating Officer and Chief Experience Officer.

Essential Duties & Responsibilities

• Work with CEO and org leadership to help teams work together more effectively through better processes and documentation (e.g., working cross-functionally to develop a more robust template for project briefs)
• Drive an active calendar of internal & customer communications including team touchpoints, town halls/all hands, skip level, customer, and partner engagements
• Responsible for project risk, financial, and issue monitoring -- including weekly tracking, communication, and escalation
• Prepare reports and presentation materials for CEO to use internally and externally, including Board materials
• Draft and manage project timelines, objectives, and deliverables for key projects
• Compile and edit research-based briefing materials for key meetings, projects, and thought leadership
• Work on special projects with the CEO (e.g., building a business case to inform decisions to pursue potential new projects)
• Draft business communications on behalf of the CEO
• Serve as a day-to-day manager to the Executive Assistant to the CEO
• Drive organizational health & employee engagement strategy and programs
• Identify and coordinate cross-functional requirements/interdependencies of projects with teams
• Perform other related duties as assigned or as responsibilities dictate

Capabilities

• A strategic, systems, and creative thinker comfortable debating and defending your ideas
• Ability to provide financial and other quantitative analysis and process mapping for process improvement
• Ability to thrive in ambiguity and dynamic environments and perform best when new information, projects, and decisions come fast. Working with velocity and flexibility is a preferred approach
• Must be energetic and inspire others to action. Unafraid to reach out proactively and autonomously when something needs to get done
• Strong understanding of business profitability drivers to proactively engage in conversations between stakeholders and make recommendations to the executive managers
• Excellent project management skills with the ability to execute autonomously and lead multiple high-profile initiatives of varying timelines simultaneously with minimal oversight or direction
• Team-first professionalism with a passion for fostering a culture of efficiency and high performance while driving results, strategic outcomes, and operational accountability and improvements
• Strong written skills and ability to be effective in communications based on relevant audiences both internally and externally

Requirements

• Bachelor’s degree required; Master of Business Administration, Public Policy, or Economics preferred
• Minimum 7 years of professional experience required
• Must possess excellent analytical, problem-solving, client relation, data management, organizational, and communication skills
• Strong technical proficiency in MS Office products: Visio, Excel, Word, and PowerPoint
• Excellent written and oral communication skills, with the ability to adapt voice to meet that of the organization and CEO
• Ability to navigate ambiguity and work in a fast-changing environment with an entrepreneurial approach
• Passion for interacting in a positive and creative manner with customers, team members, and developing partners
• Bias towards action and keeping processes simple
• Detail-oriented with analytical problem-solving skills

mHUB is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. mHUB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at mHUB are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. mHUB will not tolerate discrimination or harassment based on any of these characteristics. mHUB encourages applicants of all ages.

Salary and Duration

Salary will be commensurate with experience. Our comprehensive and competitive benefits include a generous PTO and 401(k) plan as well as medical, vision, dental plans, and more.

How to Apply

About Us

mHUB is a mission-driven 501c3 nonprofit economic development organization that launched in 2017 to enable hardtech and physical product entrepreneurship through providing a hyper-resourced environment and networks of manufacturers, investors, mentors, and customers. This strategic effort was undertaken by a consortium of manufacturing industry leaders to foster the development and commercialization of next-gen technologies (e.g., advanced manufacturing, medical devices, energy tech, robotics, AVs, etc.) and future business leaders. This endeavor has translated into supporting over 428 startups and 200 manufacturers launch 1,200 products resulting in over $450M in sales, $1B in investment and exits, awarding over 411 patents, spending over $30M a year with U.S. manufacturers, and the creation of over 2,140 jobs.